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Terms and Conditions

Terms and conditions for website use and sale of goods

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These are my terms and conditions for the use of my website ​​venetiajane.co.uk​​ and the purchase of products through the website.

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If you have any queries about these terms, please e-mail me at ​venetiajanesgarden@gmail.com.

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The terms and conditions herein together with any notices or conditions on other areas of this website will all together govern the use by customers of this website. You should note that ​VenetiaJane​ may at any time make changes to or remove part of this website without any liability to customers for such changes.​ ​​VenetiaJane​ ​reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.

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A contract will only come into existence between you the customer and me once your order has been processed and dispatched.

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When you as a customer place an order via this website, you warrant by placing the order that:

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  • You are not a minor or otherwise legally incapable of entering into a binding contract.

 

  • The personal details which you give me on registration are fully complete and accurate.

 

  • You are not using a false name or the name of any other person or body which you are not authorised to use.

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Placement of an order

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When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order.

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Cancelling an order

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As a customer, you are free to cancel an order within 14 days and will be refunded the amount of your order to the account the order originally was paid from.

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Acceptance of an order

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When an order is placed you will get an order confirmation sent to the email address you provided during checkout, containing information about order content, prices.

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Delivery

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You as the buyer are free to choose from mentioned and at the time relevant delivery option(s). ​VenetiaJane assumes no responsibility for damages during transport or damages caused by any delays beyond its control.

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Returns Policy

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VenetiaJane​​ accepts return within 14 days if products are not used, changed, or otherwise manipulated. Products need to be returned in good condition and in original packaging with a proof of postage receipt.

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No products may be returned to VenetiaJane without the prior written consent of VenetiaJane and are returned at the buyer's own cost.

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Liability

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I try to have the information on this website as accurate as possible but I make no warranties, whether express or implied, regarding its accuracy. I also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.

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Your rights are protected by the Consumer Rights Act, 2015, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.

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Severance

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If any of these terms and conditions shall prove to be void, unlawful, or unenforceable for any reason then such term or condition shall be deemed to be severed from the remaining terms and conditions which shall remain valid and enforceable.

If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

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Jurisdiction

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The courts of England, Wales, Scotland and Northern Ireland shall have exclusive jurisdiction over any disputes or claims arising from these terms.

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